Upselling & Sales.
Every table is an opportunity. Your team will learn to suggest without pushing, pair with judgment, and turn a check of 35 into one of 55, creating real value for the guest while your revenue grows.
Selling is serving, not pushing
Selling in hospitality is not repeating lines or pushing the most expensive dish. It is reading the guest, understanding what they want, and suggesting what will make their experience better.
When the team gets this, the average ticket rises naturally. They suggest the starter because it fits, recommend the wine because it pairs with the dish, suggest dessert because the guest wants it and does not know it yet.
What the guest feels is not pressure. It is attention. And they come back. And they bring friends.
This course trains a team that sells without anyone perceiving it as a sale. Only as good service.
10 course modules
Each module: professional video, reading text, and evaluation quiz.
30 overall questions. Downloadable, verifiable certificate.
What your team will achieve
Average ticket +18%
Your team learns to suggest, not just take orders.
Cohesive team
Clear communication, briefings, and teamwork.
95% retention
Solve a problem well, keep a guest for life.
Standardized service
Same quality Monday and Saturday, shift after shift.
Official certification
Downloadable certificate, verifiable by code.
Who teaches you
Adrián Tureatca
Mentor · Expert in service excellence
There is a difference between working in hospitality and dedicating your life to studying it. I chose the second.
I have spent nearly two decades analyzing, breaking down, and training every detail of service excellence, from the first look at the guest to the final goodbye at the door. Every technique in this course has been tested across thousands of real shifts, refined in international competitions, and taught to more than 2,000 professionals. What works stays. What does not is discarded.
No inflated theory. No filler. Only the essentials. And only what truly works.
My commitment to you: that every one of your employees leaves this course more capable, more proud of their craft, and with real tools to apply from the next shift on.
per employee · one-time payment
- Your team trained in less than two hours
- Video, reading, and evaluation. Made to stick.
- One-time payment. No subscriptions, no surprises.
- Verifiable certificate, not decorative
- You see live who is learning